Oct 29, 2020

Consolidated Communications Reports Third Quarter 2020 Results

Stable and improved Adjusted EBITDA and revenue trends reflecting resiliency of the business 

Global refinancing strengthened balance sheet resulting in lowered leverage and increased liquidity

Strategic investment accelerates fiber expansion plans enabling a transformation and return to growth

Third Quarter 2020 Highlights (compared to third quarter 2019)

  • Revenue totaled $327.1 million, generating increased Adjusted EBITDA of $132.2 million, up 1.0 percent
  • Consumer Broadband revenue grew 2.6 percent, representing the sixth consecutive growth quarter
  • Commercial and Carrier Data-Transport revenue grew 1.6 percent; lit buildings increased 12.5 percent
  • Operating expenses, excluding depreciation and amortization, were reduced by $7.2 million or 3.3 percent
  • Free Cash Flow increased $39.6 million; $128.9 million year-to-date
  • Net debt leverage improved to 4.01x, from 4.33x at Dec. 31, 2019

MATTOON, Ill., Oct. 29, 2020 (GLOBE NEWSWIRE) -- Consolidated Communications Holdings, Inc. (Nasdaq: CNSL) (the “Company” or “Consolidated”) reported results for the third quarter 2020.

“Consolidated’s very solid third quarter results demonstrate both the resiliency of our business and strong execution on improving revenue trends, growing adjusted EBITDA and strengthening the balance sheet,” said Bob Udell, president and chief executive officer of Consolidated Communications. “Revenue growth trends in both broadband and data-transport services sequentially and year-over-year combined with lower operating expenses contributed to our strong third quarter results.”

“We’ve made great progress with our capital allocation plan having successfully completed a global debt refinance which extends maturities, significantly increases liquidity and strengthens our balance sheet, enabling us to immediately pivot and implement our growth plans.”

“Our new capitalization coupled with the strategic investment from Searchlight Capital Partners enables us to accelerate our fiber expansion plans and upgrade more than 1 million passings bringing significant benefits to customers. This multi-year, build plan will put us on a path to return to overall revenue growth,” concluded Udell.

Financial Results for the Third Quarter

  • Revenue totaled $327.1 million, a decline of 1.9 percent compared to the third quarter 2019.
    • Data and transport service revenue increased 1.6 percent or $1.4 million;
    • Broadband revenue increased 2.6 percent or $1.7 million;
    • Voice services revenue across all customer channels improved 400 basis points and declined 4.3 percent or $4.0 million; and
    • Network access revenues declined $2.2 million primarily due to declines in special access.
  • Income from operations increased $13.8 million and totaled $37.4 million in the third quarter of 2020. The change was primarily due to operating expense reductions of $7.2 million offsetting revenue declines. Depreciation and amortization expense declined $12.8 million primarily due to certain acquired assets, which became fully depreciated.
  • Net interest expense was $31.7 million, down $2.6 million from the same period last year, primarily due to declines in variable interest rates on the term loan and repurchases on the Company’s 6.50 percent Senior Notes in prior periods.
  • Cash distributions from the Company’s wireless partnerships totaled $12.3 million, up $1.4 million from a year ago.
  • Other income was $13.5 million compared to income of $11.2 million one year ago primarily due to a reduction in non-operating pension/OPEB expense of $2.0 million.    
  • On a GAAP basis, net income was $14.6 million, compared to $389,000 for the same period last year. GAAP net income per share was $0.20. Adjusted diluted net income (loss) per share excludes certain items as outlined in the table provided in this release. Adjusted diluted net income per share was $0.23 in the third quarter of 2020, compared to $0.06 in the third quarter of 2019.
  • Adjusted EBITDA was $132.2 million, an increase of 1 percent compared to $131.0 million in the third quarter last year.
  • The total net debt to last 12-month Adjusted EBITDA ratio improved to 4.0x, as the Company continued to execute on its delever-first strategy and build cash on the balance sheet. Pro forma for the recapitalization announced on Oct. 2, resulted in net debt leverage of 3.5x.
  • Capital expenditures totaled $56 million in the third quarter driven by success-based, fiber and wireless tower projects and broadband network investments.

Conference Call

Consolidated’s third-quarter earnings conference call will be webcast today at 10 a.m. ET. The live webcast and materials will be available on the Investor Relations section of the Company’s website at http://ir.consolidated.com. The live conference call dial-in number for investors and analysts is 1-877-374-3981, conference ID 7219487. A telephonic replay of the conference call will be available through Nov. 5 and can be accessed by calling 855-859-2056.

About Consolidated Communications        

Consolidated Communications Holdings, Inc. (NASDAQ: CNSL) is a leading broadband and business communications provider serving consumers, businesses, and wireless and wireline carriers across rural and metro communities and a 23-state service area. Leveraging an advanced fiber network spanning 46,300 fiber route miles, Consolidated Communications offers a wide range of communications solutions, including: high-speed Internet, data, phone, security, managed services, cloud services and wholesale, carrier solutions. From our first connection 125 years ago, Consolidated is dedicated to turning technology into solutions, connecting people and enriching how they work and live. Visit www.consolidated.com for more information.

Use of Non-GAAP Financial Measures                   

This press release, as well as the conference call, includes disclosures regarding “EBITDA,” “adjusted EBITDA,” “total net debt to last twelve month adjusted EBITDA ratio,” “free cash flow” and “adjusted diluted net income (loss) per share,” all of which are non-GAAP financial measures and described in this section as not being in compliance with Regulation S-X. Accordingly, they should not be construed as alternatives to net cash from operating or investing activities, cash and cash equivalents, cash flows from operations, net income or net income per share as defined by GAAP and are not, on their own, necessarily indicative of cash available to fund cash needs as determined in accordance with GAAP. In addition, not all companies use identical calculations, and the non-GAAP financial measures may not be comparable to other similarly titled measures of other companies. A reconciliation of the differences between these non-GAAP financial measures and the most directly comparable financial measures presented in accordance with GAAP is included in the tables that follow.

Adjusted EBITDA is comprised of EBITDA, adjusted for certain items as permitted or required by the lenders under our credit agreement in place at the end of each quarter in the periods presented. The tables that follow include an explanation of how adjusted EBITDA is calculated for each of the periods presented with the reconciliation to net income. EBITDA is defined as net earnings before interest expense, income taxes, depreciation and amortization on a historical basis.

We present adjusted EBITDA for several reasons. Management believes adjusted EBITDA is useful as a means to evaluate our ability to fund our estimated uses of cash (including interest on our debt). In addition, we have presented adjusted EBITDA to investors in the past because it is frequently used by investors, securities analysts and other interested parties in the evaluation of companies in our industry, and management believes presenting it here provides a measure of consistency in our financial reporting. Adjusted EBITDA, referred to as Available Cash in our credit agreement, is also a component of the restrictive covenants and financial ratios contained in our credit agreement that requires us to maintain compliance with these covenants and limit certain activities, such as our ability to incur debt. The definitions in these covenants and ratios are based on adjusted EBITDA after giving effect to specified charges. In addition, adjusted EBITDA provides our board of directors with meaningful information, with other data, assumptions and considerations, to measure our ability to service and repay debt. We present the related “total net debt to last twelve month adjusted EBITDA ratio” principally to put other non-GAAP measures in context and facilitate comparisons by investors, security analysts and others; this ratio differs in certain respects from the similar ratio used in our credit agreement. These measures differ in certain respects from the ratios used in our senior notes indenture.

These non-GAAP financial measures have certain shortcomings. In particular, adjusted EBITDA does not represent the residual cash flows available for discretionary expenditures, since items such as debt repayment and interest payments are not deducted from such measure. Because adjusted EBITDA is a component of the ratio of total net debt to last twelve month adjusted EBITDA, these measures are also subject to the material limitations discussed above. In addition, the ratio of total net debt to last twelve month adjusted EBITDA is subject to the risk that we may not be able to use the cash on the balance sheet to reduce our debt on a dollar-for-dollar basis. Management believes this ratio is useful as a means to evaluate our ability to incur additional indebtedness in the future.

Free cash flow represents net cash provided by operating activities adjusted for capital expenditures, cash dividends and proceeds received from the sale of assets. Free cash flow is a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions. The tables that follow include a calculation of free cash flow for each of the periods presented with a reconciliation to net cash provided by operating activities. Free cash flow provides useful information to investors in the evaluation of our operating performance and liquidity.

We present the non-GAAP measure “adjusted diluted net income (loss) per share” because our net income (loss) and net income (loss) per share are regularly affected by items that occur at irregular intervals or are non-cash items. We believe that disclosing these measures assists investors, securities analysts and other interested parties in evaluating both our company over time and the relative performance of the companies in our industry.
                
Safe Harbor

Certain statements in this press release are forward-looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. These forward-looking statements reflect, among other things, our current expectations, plans, strategies, and anticipated financial results. There are a number of risks, uncertainties, and conditions that may cause our actual results to differ materially from those expressed or implied by these forward-looking statements. These risks and uncertainties include a number of factors related to our business, including the uncertainties relating to the impact of the novel coronavirus (COVID-19) pandemic on the Company’s business, results of operations, cash flows, stock price and employees; the possibility that any of the anticipated benefits of the strategic investment from Searchlight or our refinancing of outstanding debt, including our senior secured credit facilities, will not be realized; the outcome of any legal proceedings that may be instituted against the Company or its directors; the ability to obtain regulatory approvals and meet other closing conditions to the investment on a timely basis or at all, including the risk that regulatory approvals required for the investment are not obtained on a timely basis or at all, or are obtained subject to conditions that are not anticipated or that could adversely affect the Company or the expected benefits of the investment; the anticipated use of proceeds of the strategic investment; economic and financial market conditions generally and economic conditions in our service areas; various risks to the price and volatility of our common stock; changes in the valuation of pension plan assets; the substantial amount of debt and our ability to repay or refinance it or incur additional debt in the future; our need for a significant amount of cash to service and repay the debt restrictions contained in our debt agreements that limit the discretion of management in operating the business; regulatory changes, including changes to subsidies, rapid development and introduction of new technologies and intense competition in the telecommunications industry; risks associated with our possible pursuit of acquisitions; system failures; cyber-attacks, information or security breaches or technology failure of ours or of a third party; losses of large customers or government contracts; risks associated with the rights-of-way for the network; disruptions in the relationship with third party vendors; losses of key management personnel and the inability to attract and retain highly qualified management and personnel in the future; changes in the extensive governmental legislation and regulations governing telecommunications providers and the provision of telecommunications services; new or changing tax laws or regulations; telecommunications carriers disputing and/or avoiding their obligations to pay network access charges for use of our network; high costs of regulatory compliance; the competitive impact of legislation and regulatory changes in the telecommunications industry; and liability and compliance costs regarding environmental regulations; and risks associated with discontinuing paying dividends on our common stock. A detailed discussion of these and other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements are discussed in more detail in our filings with the SEC, including our reports on Form 10-K and Form 10-Q. Many of these circumstances are beyond our ability to control or predict. Moreover, forward-looking statements necessarily involve assumptions on our part. These forward-looking statements generally are identified by the words “believe,” “expect,” “anticipate,” “estimate,” “project,” “intend,” “plan,” “should,” “may,” “will,” “would,” “will be,” “will continue” or similar expressions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements of the Company and its subsidiaries to be different from those expressed or implied in the forward-looking statements. All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements that appear throughout this press release.  Furthermore, forward-looking statements speak only as of the date they are made. Except as required under the federal securities laws or the rules and regulations of the SEC, we disclaim any intention or obligation to update or revise publicly any forward-looking statements. You should not place undue reliance on forward-looking statements.

Investor and Media Contact                                                   

Jennifer Spaude, Consolidated Communications
Phone: 507-386-3765
jennifer.spaude@consolidated.com



Consolidated Communications Holdings, Inc.
Condensed Consolidated Balance Sheets
(Dollars in thousands, except share and per share amounts)
(Unaudited)
 Sept. 30, Dec. 31,
  2020   2019 
    
ASSETS   
Current assets:   
Cash and cash equivalents$99,719  $12,395 
Accounts receivable, net 119,076   120,016 
Income tax receivable 5,175   2,669 
Prepaid expenses and other current assets 42,473   41,787 
Total current assets 266,443   176,867 
    
Property, plant and equipment, net 1,782,183   1,835,878 
Investments 111,555   112,717 
Goodwill 1,035,274   1,035,274 
Customer relationships, net 126,081   164,069 
Other intangible assets 10,557   10,557 
Other assets 51,735   54,915 
Total assets$3,383,828  $3,390,277 
    
LIABILITIES AND SHAREHOLDERS' EQUITY   
Current liabilities:   
Accounts payable$22,385  $30,936 
Advance billings and customer deposits 50,045   45,710 
Accrued compensation 61,804   57,069 
Accrued interest 15,195   7,874 
Accrued expense 89,871   75,406 
Current portion of long-term debt and finance lease obligations 23,827   27,301 
Total current liabilities 263,127   244,296 
    
Long-term debt and finance lease obligations 2,193,828   2,250,677 
Deferred income taxes 185,017   173,027 
Pension and other post-retirement obligations 272,023   302,296 
Other long-term liabilities 78,257   72,730 
Total liabilities 2,992,252   3,043,026 
    
Shareholders' equity:   
Common stock, par value $0.01 per share; 100,000,000 shares authorized, 73,057,683 and 71,961,045, shares outstanding as of September 30, 2020 and December 31, 2019, respectively 731   720 
Additional paid-in capital 497,722   492,246 
Accumulated deficit (27,594)  (71,217)
Accumulated other comprehensive loss, net (85,896)  (80,868)
Noncontrolling interest 6,613   6,370 
Total shareholders' equity 391,576   347,251 
Total liabilities and shareholders' equity$3,383,828  $3,390,277 
    



Consolidated Communications Holdings, Inc.
Condensed Consolidated Statements of Operations
(Dollars in thousands, except per share amounts)
(Unaudited)
        
 Three Months Ended Nine Months Ended
 September 30, September 30,
  2020   2019   2020   2019 
        
Net revenues$327,066  $333,326  $977,904  $1,005,507 
Operating expenses:       
Cost of services and products 144,428   146,636   421,717   438,735 
Selling, general and administrative expenses 65,066   70,100   197,679   222,615 
Depreciation and amortization 80,220   93,048   244,024   289,595 
Income from operations 37,352   23,542   114,484   54,562 
Other income (expense):       
Interest expense, net of interest income (31,661)  (34,250)  (95,215)  (103,270)
Gain on extinguishment of debt -   1,121   234   1,370 
Other income, net 13,467   11,180   38,529   27,510 
Income (loss) before income taxes 19,158   1,593   58,032   (19,828)
Income tax expense (benefit) 4,576   1,204   13,892   (5,719)
Net income (loss) 14,582   389   44,140   (14,109)
Less: net income attributable to noncontrolling interest 72   132   243   286 
        
Net income (loss) attributable to common shareholders$14,510  $257  $43,897  $(14,395)
        
Net income (loss) per basic and diluted common shares attributable to common shareholders$0.20  $-  $0.60  $(0.21)
        



Consolidated Communications Holdings, Inc.
Condensed Consolidated Statements of Cash Flows
  (Dollars in thousands)
(Unaudited)
          
   Three Months Ended Nine Months Ended
   September 30, September 30,
    2020   2019   2020   2019 
OPERATING ACTIVITIES        
 Net income (loss) $14,582  $389  $44,140  $(14,109)
 Adjustments to reconcile net income (loss) to net cash provided by operating activities:        
 Depreciation and amortization  80,220   93,048   244,024   289,595 
 Deferred income taxes  -   639   -   639 
 Cash distributions from wireless partnerships in excess of (less than) earnings  857   (349)  1,001   (1,561)
 Pension and post-retirement contributions in excess of expense  (13,681)  (11,649)  (29,666)  (24,261)
 Non-cash, stock-based compensation  2,263   1,928   5,487   5,240 
 Amortization of deferred financing  1,222   1,240   3,628   3,679 
 Gain on extinguishment of debt  -   (1,121)  (234)  (1,370)
 Other adjustments, net  (255)  (4)  (4,485)  791 
 Changes in operating assets and liabilities, net  30,421   1,254   33,455   (10,006)
 Net cash provided by operating activities  115,629   85,375   297,350   248,637 
INVESTING ACTIVITIES        
 Purchase of property, plant and equipment, net  (55,978)  (64,575)  (152,215)  (184,343)
 Proceeds from sale of assets  904   140   6,977   14,343 
 Proceeds from sale of investments  -   -   426   329 
 Other  -   -   -   (450)
 Net cash used in investing activities  (55,074)  (64,435)  (144,812)  (170,121)
FINANCING ACTIVITIES        
 Proceeds from issuance of long-term debt  -   45,000   40,000   152,000 
 Payment of finance lease obligations  (2,124)  (2,932)  (7,243)  (9,743)
 Payment on long-term debt  (4,588)  (45,588)  (93,763)  (142,763)
 Repurchase of senior notes  -   (21,692)  (4,208)  (25,986)
 Dividends on common stock  -   -   -   (55,445)
 Net cash used in financing activities  (6,712)  (25,212)  (65,214)  (81,937)
Net change in cash and cash equivalents  53,843   (4,272)  87,324   (3,421)
Cash and cash equivalents at beginning of period  45,876   10,450   12,395   9,599 
Cash and cash equivalents at end of period $99,719  $6,178  $99,719  $6,178 
          



Consolidated Communications Holdings, Inc. 
Consolidated Revenue by Category 
(Dollars in thousands) 
(Unaudited) 
            
  Three Months Ended   Nine Months Ended 
  September 30,   September 30, 
   2020  2019    2020  2019 
Commercial and carrier:           
Data and transport services (includes VoIP) $90,153 $88,756   $269,297 $265,420 
Voice services  45,343  46,606    136,838  141,812 
Other  10,909  11,828    33,027  40,394 
   146,405  147,190    439,162  447,626 
Consumer:           
Broadband (VoIP and Data)  67,163  65,456    196,806  192,609 
Video services  18,452  20,463    56,796  61,540 
Voice services  42,775  45,487    129,072  136,601 
   128,390  131,406    382,674  390,750 
            
Subsidies  18,064  18,025    54,587  54,318 
Network access  32,009  34,211    93,947  105,000 
Other products and services  2,198  2,494    7,534  7,813 
Total operating revenue $327,066 $333,326   $977,904 $1,005,507 
            



Consolidated Communications Holdings, Inc.
Consolidated Revenue Trend by Category
(Dollars in thousands)
(Unaudited)
            
           
  Three Months Ended 
  Q3 2020 Q2 2020 Q1 2020 Q4 2019 Q3 2019 
Commercial and carrier:           
Data and transport services (includes VoIP) $90,153 $89,572 $89,572 $89,905 $88,756 
Voice services  45,343  45,775  45,720  46,510  46,606 
Other  10,909  10,406  11,712  12,500  11,828 
   146,405  145,753  147,004  148,915  147,190 
Consumer:           
Broadband (VoIP and Data)  67,163  65,567  64,076  64,474  65,456 
Video services  18,452  19,213  19,131  19,838  20,463 
Voice services  42,775  43,121  43,176  44,238  45,487 
   128,390  127,901  126,383  128,550  131,406 
            
Subsidies  18,064  18,069  18,454  18,122  18,025 
Network access  32,009  30,473  31,465  33,056  34,211 
Other products and services  2,198  2,980  2,356  2,392  2,494 
Total operating revenue $327,066 $325,176 $325,662 $331,035 $333,326 
            



Consolidated Communications Holdings, Inc.
Schedule of Adjusted EBITDA Calculation
(Dollars in thousands)
(Unaudited)
        
        
 Three Months Ended Nine Months Ended
 September 30, September 30,
  2020   2019   2020   2019 
Net income (loss)$14,582  $389  $44,140  $(14,109)
Add (subtract):       
Income tax expense (benefit) 4,576   1,204   13,892   (5,719)
Interest expense, net 31,661   34,250   95,215   103,270 
Depreciation and amortization 80,220   93,048   244,024   289,595 
EBITDA 131,039   128,891   397,271   373,037 
        
Adjustments to EBITDA (1):       
Other, net (2) 35   1,141   (3,280)  13,840 
Investment income (accrual basis) (11,510)  (11,254)  (31,269)  (30,605)
Investment distributions (cash basis) 12,350   10,905   32,046   28,823 
Pension/OPEB expense (1,937)  483   (3,107)  3,690 
Gain on extinguishment of debt -   (1,121)  (234)  (1,370)
Non-cash compensation (3) 2,263   1,928   5,487   5,240 
Adjusted EBITDA$132,240  $130,973  $396,914  $392,655 
        
Notes:       
(1) These adjustments reflect those required or permitted by the lenders under our credit agreement.
(2) Other, net includes income attributable to noncontrolling interests, acquisition and non-recurring related costs, and certain miscellaneous items.
(3) Represents compensation expenses in connection with our Restricted Share Plan, which because of the non-cash nature of the expenses are excluded from adjusted EBITDA.
 



Consolidated Communications Holdings, Inc.
Schedule of Free Cash Flow Calculation
(Dollars in thousands)
(Unaudited)
        
        
 Three Months Ended Nine Months Ended
 September 30, September 30,
  2020   2019   2020   2019 
Net cash provided by operating activities$115,629  $85,375  $297,350  $248,637 
Add (subtract):       
Capital expenditures (55,978)  (64,575)  (152,215)  (184,343)
Dividends paid -   -   -   (55,445)
Proceeds from the sale of assets 904   140   6,977   14,343 
Free cash flow$60,555  $20,940  $152,112  $23,192 
        



Consolidated Communications Holdings, Inc.
Total Net Debt to LTM Adjusted EBITDA Ratio
(Dollars in thousands)
(Unaudited)
  
 Sept. 30,
Summary of Outstanding Debt: 2020 
Term loans, net of discount $4,533$1,766,416 
Senior unsecured notes due 2022, net of discount $1,486 439,023 
Finance leases 18,273 
Total debt as of September 30, 2020 2,223,712 
Less deferred debt issuance costs (6,057)
Less cash on hand (99,719)
Total net debt as of September 30, 2020$2,117,936 
  
Adjusted EBITDA for the twelve months ended September 30, 2020$527,799 
  
Total Net Debt to last twelve months 
Adjusted EBITDA4.01x 
   



Consolidated Communications Holdings, Inc.
Total Net Debt to LTM Adjusted EBITDA Ratio - Pro Forma
(Dollars in thousands)
(Unaudited)
  
 Pro Forma
 Sept. 30,
Summary of Outstanding Debt: 2020 
Term loans, net of discount of $18,750$1,231,250 
Senior secured notes due 2028 750,000 
Finance leases 18,273 
Total debt 1,999,523 
Less deferred debt issuance costs (25,000)
Less cash on hand (142,043)
Total net debt$1,832,480 
  
  
Adjusted EBITDA for the twelve months ended September 30, 2020$527,799 
  
Total Net Debt to last twelve months 
Adjusted EBITDA - Pro Forma3.47x 
  
Notes: 
Pro Forma net debt leverage ratio represents the effects of the refinancing and Searchlight Stage 1 investment of $350 million as if it was completed on September 30, 2020.   
  



Consolidated Communications Holdings, Inc.
Adjusted Net Income (Loss) and Net Income (Loss) Per Share
(Dollars in thousands, except per share amounts)
(Unaudited)
        
        
 Three Months Ended Nine Months Ended
 September 30, September 30,
  2020   2019   2020   2019 
Net income (loss)$14,582  $389  $44,140  $(14,109)
Integration and severance related costs, net of tax -   2,761   31   10,931 
Storm costs (recoveries), net of tax 6   -   (104)  (257)
Gain on extinguishment of debt, net of tax -   (724)  178   (930)
Non-cash interest expense for swaps, net of tax (187)  (152)  (568)  78 
Other, tax -   639   -   639 
Non-cash stock compensation, net of tax 1,722   1,245   4,176   3,558 
Adjusted net income (loss)$16,123  $4,158  $47,853  $(90)
        
Weighted average number of shares outstanding 71,153   70,813   71,153   70,813 
Adjusted diluted net income (loss) per share$0.23  $0.06  $0.67  $- 
        
Notes:       
Calculations above assume a 23.9% and 35.4% effective tax rate for the three months ended and 23.9% and 32.1% for the nine months ended September 30, 2020 and 2019, respectively.
 



Consolidated Communications Holdings, Inc.
Key Operating Statistics
(Unaudited)
           
  Sept. 30,
 June 30, % Change  Sept. 30, % Change
   2020  2020 in Qtr  2019 YOY
           
Voice Connections 794,333 809,457 (1.9%) 854,430 (7.0%)
           
Data and Internet Connections 792,211 791,203 0.1% 784,151 1.0%
           
Video Connections 77,854 80,053 (2.7%) 86,446 (9.9%)
           
Business and Broadband as % of total revenue (1) 75.9% 76.1% (0.3%) 75.6% 0.4%
           
Fiber route network miles (long-haul, metro and FTTH) (2) 46,326 45,847 1.0% 37,359 24.0%
           
On-net buildings 13,202 12,882 2.5% 11,732 12.5%
           
Consumer Customers 562,587 569,148 (1.2%) 602,482 (6.6%)
           
Consumer ARPU $76.07 $74.91 1.5% $72.70 4.6%
           
           
Notes:          
(1) Business and Broadband revenue % includes: commercial/carrier, equipment sales and service, directory, consumer broadband and special access.
(2) FTTH miles added to fiber route network miles beginning in Q2 2020, which were previously not included. Prior period amounts have not been restated to the current period presentation.